Privacy Policy anw88

1. Introduction and Scope of Policy

This Privacy Policy ("Policy") is published by anw88, an online gaming platform operating under international licensing. This Policy applies to all individuals who register, browse or use the services offered through the anw88 website ("Platform").

By registering as a member or using any part of this Platform, you acknowledge that you have read, understood and agreed to the terms set out in this Policy. If you do not agree, you are advised not to use this Platform.

anw88 recognises our responsibility to ensure your personal information is handled with care, stored securely and used only for the purposes clearly stated in this document. Our approach is guided by best practices in the internationally accredited online gaming industry.

2. Types of Personal Information Collected

In operating the Platform, anw88 collects several categories of personal information depending on the nature of your interaction with us. The following is information we may collect:

Identity Information

• Full name as stated on identity card (MyKad) or passport
• Identity card number (MyKad) or passport number
• Date of birth for age verification of 21+
• Current residential address
• Nationality

Contact Information

• Active email address
• Mobile phone number

Financial Information

• E-wallet account details (Touch 'n Go eWallet, Boost, ShopeePay)
• Bank account information for FPX and DuitNow
• Deposit and withdrawal transaction records

Platform Usage Information

• IP address and type of device used
• Login and logout records
• Game history and betting activity
• Cookie data and tracking technologies

3. Purpose of Information Collection and Use

Personal information collected by anw88 is used exclusively for legitimate and defined purposes as follows:

• Member identity verification and processing of new account registrations
• Management and maintenance of existing member accounts
• Processing financial transactions including deposits and withdrawals
• Complying with international licensing compliance requirements including KYC (Know Your Customer) procedures
• Detection and prevention of fraud, money laundering and platform abuse
• Providing customer support services via live chat and email
• Sending account-related information, security updates and transaction notifications
• Product and service improvement based on aggregated usage patterns
• Compliance with reporting requirements under international licensing

4. Sharing Information with Third Parties

anw88 maintains the confidentiality of members' information strictly. However, in certain circumstances, sharing data with specific parties is necessary for the continuity of operations:

Payment Service Providers

To process deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and cryptocurrency (USDT, BTC, ETH), the required transaction information will be shared with the relevant payment processor. This sharing is minimal and limited to the data needed to complete the transaction only.

Regulatory and Licensing Bodies

As a platform operating under international licensing, we are obligated to submit certain information to licensing authorities when required. This includes KYC records and transaction reports in the context of compliance.

Legal Requirements

anw88 may disclose personal information if required to do so by court order, valid legal process, or direction from a competent authority.

5. Data Security and Protection

anw88 continuously invests in security infrastructure to ensure member data is protected at every level:

• SSL/TLS encryption protocols for all data transmitted through the Platform
• Password storage using one-way hashing functions that cannot be decrypted
• Intrusion detection systems (IDS) operating at all times
• Strict internal access controls — only specific personnel are permitted to access sensitive member data
• Regular security audits by the internal technical team
• Backup data storage at separate secure locations

Although we take reasonable steps to protect your data, no digital security system can be guaranteed 100% free from threats. We encourage members to also play their part by keeping their account passwords confidential.

6. Information Retention Period

anw88 retains members' personal information only for as long as it is needed for the purposes stated in this Policy, or for as long as required by legal and licensing obligations:

• Active account records are retained for as long as the account remains active
• After account closure, basic records are retained for the period set by the licensing authority for audit and compliance purposes
• Financial transaction records are retained for the period required by international licensing obligations
• Platform log and activity data is retained for the period needed for security and investigation purposes

Once the relevant retention period has ended, personal data will be permanently deleted or anonymised from our systems.

7. Use of Cookies and Tracking Technologies

The anw88 Platform uses cookies and similar technologies to improve the user experience and ensure the Platform functions correctly. The following are the types of cookies we use:

You can control or disable non-essential cookies through your browser settings. However, doing so may affect certain functions within the Platform.

8. Your Rights as a Member

As an anw88 member, you have the following rights regarding your personal information:

• Right of Access: You have the right to request a copy of the personal information we hold about you
• Right of Rectification: You may request that we correct personal information that is inaccurate or out of date
• Right of Erasure: In certain circumstances, you may request the deletion of your personal data, subject to our legal obligations
• Right to Restrict Processing: You may request that we limit how we process your data in certain situations
• Right to Object: You have the right to object to the processing of your data in certain contexts

To submit any request relating to the above rights, please contact our customer service team via live chat 24/7 or by email at [email protected]. We will process your request within a reasonable period, subject to the required identity verification.

9. Cross-Border Data Transfers

As a platform operating under international licensing, your personal information may be transferred to, and stored on, servers located outside Malaysia. In all such cases, anw88 ensures that protection equivalent to the standards set out in this Policy is applied to that data, regardless of where it is stored.

Every cross-border data transfer is carried out based on valid protection mechanisms, including standard data transfer agreements aligned with our international licensing requirements.

10. Policy Updates and Changes

anw88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in operations, legal requirements or industry practices. Any material changes will be communicated to members via their registered email or in-platform notifications.

The date of the last update will be displayed at the top of this document. You are encouraged to review this Policy periodically. Continued use of the Platform after any changes means you accept the updated Policy.